Bad communication can be disastrous for your company. You’ll feel the effects of communication errors in many ways, from minor mess-ups to major bad decisions.
Communication errors run deeper than just being unclear in your messaging. From using words that can undermine your intentions, to what your body language is saying, it’s a complex problem with very real consequences.
The most common error that I see from those in a leadership role is communicating when not in a clear, rational state of mind. If you’re frustrated, angry or experiencing physical pain, it is not the time to communicate. It will only prevent you from attaining the outcomes you want to achieve.
More on this, and 14 other ways business leaders can overcome communication errors, in this article from Forbes Coaches Council.
We all have emotions, and they are a big part of who we are. They can even influence our decisions. But when it comes to business, is there a place for emotions? Do they play a role in business decisions, and if so is that OK?
What should you do with your emotions when it comes to making important decisions? It is important to feel our feelings, but we need to remember they are not facts.
More than a dozen members of the Forbes Coaches Council, including me, weighed in on the subject. And while we all have different solutions, most hint at honoring the emotions we are feeling without letting them rule the situation.
For big decisions to be made effectively, implement what I call “rational analysis”. More on this, plus the advice of other members of the Forbes Coaches Council, in this article at Forbes.com.